CONTACT

  • Location Icon
    451 Wall Street, UK, London
  • Phone Icon
    (+33) 06 10 31 17 07 / (+237) 693 46 73 08
  • Mail Icon
    info@mtrmedia.pro

FREQUENTLY ASKED QUESTIONS

What services do you offer?

We offer a full range of call centre services, including customer support, sales, after-sales service, claims management and customer satisfaction surveys.

How do you guarantee the quality of your services?

We regularly train our agents and use advanced technologies to monitor and improve the quality of interactions. We also carry out quality audits and customer feedback to ensure we meet the highest expectations.

What are your working hours?

Nous offrons des services 24/7 pour répondre aux besoins de vos clients à tout moment. Nos équipes sont disponibles jour et nuit, y compris les week-ends et les jours fériés.

Can you handle high call volumes?

Yes, we have the capacity to handle high call volumes thanks to our robust infrastructure and well-trained team of agents. We can also quickly adjust our resources to meet peaks in demand.

Do you offer multilingual services?

Yes, we offer multilingual services to meet the needs of your customers around the world. Our agents speak several languages, enabling us to provide efficient, personalised support.

CONTACT US FOR ANY QUESTIONS